Privacy policy

1. Overview

• SEKKA38 ("we", "us", "our") respects your privacy and is committed to protecting your personal data.
• This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
• This policy is aligned with applicable UAE data protection principles and e-commerce best practices.

2. Information We Collect

A. Personal Information

We may collect the following personal information:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through third-party payment providers)

B. Order Information

We may collect:

• Purchased Products
• Order History
• Product Preferences
• Customization Details

C. Technical & Usage Information

We may collect:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Time Spent on the Website
• Cookies and Tracking Data

3. How We Use Your Information

Your information may be used to:

• Process and fulfill orders
• Provide customer support services
• Communicate order confirmations and updates
• Improve website functionality and user experience
• Send promotional and marketing communications (with your consent)
• Prevent fraud and enhance platform security

4. Sharing of Information

• SEKKA38 does not sell, rent, or trade personal information.
• Information may be shared with trusted third parties only where necessary, including:
  • Payment Gateway Providers for secure transaction processing
  • Logistics and Delivery Partners for order fulfillment
  • Email and Marketing Service Providers for customer communications
• All third-party service providers are required to process data securely and only for authorized business purposes.

5. International Data Transfers

• As SEKKA38 serves customers globally, personal information may be processed or stored outside the UAE.
• Appropriate safeguards and security measures are implemented to protect personal data during international transfers.

6. Data Retention

Personal information is retained only for as long as necessary to:

• Fulfill and manage customer orders
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

7. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent and opt out of marketing communications at any time

For any requests regarding your personal data, please contact us through the details provided on our website.

8. Data Security

SEKKA38 implements appropriate technical and organizational measures to protect personal information, including:

• Secure Payment Processing
• SSL Encryption
• Restricted Access to Sensitive Information

While reasonable efforts are taken to protect data, no internet transmission or electronic storage method can be guaranteed as completely secure.

9. Third-Party Links

• The website may contain links to third-party platforms such as social media channels and external websites.
• SEKKA38 is not responsible for the privacy practices, content, or policies of these external platforms.

10. Changes to This Policy

• SEKKA38 reserves the right to update or modify this Privacy Policy at any time.
• Any changes will be published on this page.
• Continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.